NHTSA Complaint #11616574 — 2018 HONDA CIVIC HATCHBACK

The contact owns a 2018 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle hesitated while starting. Additionally, while attempting to accelerate, the vehicle was hesitating. The failure was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer who inquired if the check engine warning light had illuminated. The contact informed the dealer that there were no warning lights illuminated during the failure. The dealer informed the contact that since there was no warning light illuminated, the vehicle would not be inspected under recall until November 2024. The manufacturer was not made aware of the issue. The failure mileage was 109,000. Parts distribution disconnect.