NHTSA Complaint #11616403 — 2011 FORD F-250

The contact owns a 2011 Ford F-250. The contact stated while driving at an undisclosed speed, the front of the vehicle was shaking abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.