NHTSA Complaint #11616187 — 2010 LINCOLN TOWN CAR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11616187
Vehicle 2010 LINCOLN TOWN CAR
Component STEERING
Date of Incident
Date Filed
Mileage 180,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2010 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to control. The contact stated there was no warning light illuminated. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The vehicle was taken to the dealer where it was diagnosed and determined that the driveshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

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