NHTSA Complaint #11616182 — 2017 ACURA TLX

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11616182
Vehicle 2017 ACURA TLX
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

The contact owns a 2017 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start intermittently. The contact stated that while driving at various speeds, the vehicle failed to accelerate as needed. The contact stated that while driving at approximately 65 - 70 MPH, the vehicle began to decelerate with several unknown warning lights illuminated. The failure lasted less than a minute before self-correcting, and the vehicle was driven without failure. The failure had occurred several times while driving at various highway speeds. The dealer was contacted. The dealer informed the contact that parts were not available and would not be available until 2025. The manufacturer was made aware of the issue and stated that while speaking to the dealer, the contact was informed that vehicles that were experiencing failure were being repaired. The approximate failure mileage was 10,000. Parts distribution disconnect.

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