NHTSA Complaint #11616162 — 2015 INFINITI QX50

The contact owns a 2015 Infiniti QX50. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who confirmed the diagnosis. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 46,000.