NHTSA Complaint #11616107 — 2023 MERCEDES-BENZ EQE 500

At 0820 AM on Monday, 23 SEP 24 while traveling South on interstate 95/495 in rush hour traffic the vehicle lost complete power and 3-4 messages appeared in the display. I recall one saying the rear differential is inoperable. I turned on the emergency flashers and was fortunate to allow the car to coast to the highway’s left shoulder without causing an accident. I don’t remember the other warnings as I was preoccupied trying to get the car safely off the highway. I was able to restart the vehicle after allowing it to sit for a minute or two. I have an appointment to have it inspected on Thursday at Mercedes of Annapolis, MD. This is the second time the vehicle has lost power while traveling on the beltway. A recall was eventually issued a few weeks after the first incident. I convinced my wife to purchase this vehicle to replace her 20 year old car thinking it would provide safe, reliable transportation. To the contrary the car has had to be towed twice, has lost power on the highway and was in the shop almost a month for a noise complaint. I was told the noise issue was due to 3 bad tires, likely due to potholes, and charged $1741 to replace them. I am totally convinced the issue was not related to potholes but had no recourse other than to pay the $1741. My wife feels totally unsafe driving the car, particularly when I am out of town for work.