NHTSA Complaint #11615926 — 2015 FORD MUSTANG

The contact owns a 2015 Ford Mustang. The contact stated while driving at approximately 45 MPH the vehicle was shifting roughly. The contact stated that no warning light was illuminated. The contact stated that the failure was intermittent but became a recurring failure. The contact stated that the failure occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 20B27 Torque Converter (Power Train). The failure mileage was approximately 130,000.