NHTSA Complaint #11615783 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11615783
Vehicle 2012 FORD FOCUS
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

the car steering wheel first said steering fault and then after parking and less than 10 minutes, car hood was still warm, after car turned back on it said steering loss stop safely. this is after over $1300 in repairs and new tires went into the car, same day with less than 2 hours of servicing. The steering wheel in the car can no longer move at all. Not sure what to do at this point. After a few hours of research learned this was a common issue but there has been no recall. Car no longer worth the money or time. Ford used to be reputable but now it has gone down the drain even Ford mechanics don't know what to think or do.This needs to be addressed and fixed.

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