NHTSA Complaint #11615648 — 2019 MITSUBISHI MIRAGE

On [XXX], I was traveling back to Colorado from Missouri. The weather conditions turned poor while I was traveling just west of Topeka, Kansas. I lowered my speed to below the speed limit and continued. At one point, the car lost control. At this time, it veered to left and hit hard against median. Smashing the driver side front end substantially. Airbags did not deploy at this time. My head smashed into the frame to the left of the steering wheel concussing me. (Diagnosed later by an ER Doctor, notes provided in upload) After hitting on the left median, the car then bounced across both lanes of the highway and smashed the concrete median of an overpass. On this second collision the airbags also did not deploy. Before 2023 was over or in the first few days of 2024 I notified Mitsubishi of the issue. They quickly sent me a company called: TM Claims Service, Inc. Out of Pasadena, California. I provided them all of the documentation months ago and have received no communication after they've received it. To my knowledge, there were no previous issues with the airbags or the system that runs them. If I had to estimate the first impact would have been between 50-60mph and the second at least 40-50mph. I could have easily been killed in this situation and I am disappointed in the handling of this. Note the Police Report is not as specific as this and implies one collision, as seen in the photos provided there were two. At this point I do not know where the vehicle is, as it almost been a year and I was trying to work with Mitsubishi on this. I do know if the airbags were inspected following. [XXX] is my correspondence trying to resolve this matter or have it further investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)