NHTSA Complaint #11615557 — 2014 CHEVROLET SILVERADO 1500

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 20 MPH, the engine made an abnormal knocking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with lifters failure. The mechanic determined that the lifters needed to be replaced. Additionally, the mechanic informed the contact that if the camshaft had failed, the camshaft and the engine would need to be replaced. The vehicle was not repaired. The dealer was contacted and referred the contact to the manufacturer. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 147,000.