NHTSA Complaint #11615406 — 2017 CHRYSLER PACIFICA
LANE DEPARTURE issue reported to NHTSA
Complaint Details
| ODI Number | 11615406 |
| Vehicle | 2017 CHRYSLER PACIFICA |
| Component | LANE DEPARTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 67,950 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The contact owns a 2017 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed through an intersection, the automatic braking system engaged independently, and the engine shut off. Despite the sudden failure, the contact's wife was able to restart the vehicle and resume normal driving. The contact then stated that while driving at slow speeds, the failure reoccurred with the Lane Departure Assist message flashing on the instrument panel. The manufacturer was notified after each failure had occurred; however, the contact was not offered any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 67,950.
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