NHTSA Complaint #11615395 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11615395
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	September 10, 2024
Date Filed	September 19, 2024
Mileage	187,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2011 Ford Fusion. The contact stated while operating the vehicle, there was a whining sound coming from the steering column while turning the steering wheel. The contact stated that the message "Service Power Steering" was displayed, and the steering wheel suddenly could not be turned in either direction. The vehicle was towed to the local service center who was unable to determine the cause of the failure and vehicle was not repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 187,000.

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Recent Complaints for the 2011 FORD FUSION

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