NHTSA Complaint #11615054 — 2020 GMC ACADIA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11615054
Vehicle 2020 GMC ACADIA
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Once again (for the second time in a few months) the vehicle put me and my passenger in an extremely dangerous situation. We were driving down a 55mph country highway catching speed, somewhere around 45-50 mph and the car jerked so violently that it shook us even though we had our seat belts on. It then made a weird noise and felt like it was powering down so I stepped on the accelerator to try to bring it back up to speed and it sped up a little bit, jerked again (not as violently) and turned off. Luckily, since it was a country hwy and no cars were coming, I was able to coast into a driveway. I attempted to restart the car to turn around and go home but as soon as i put it in gear, it would shut off. I tried a few times and it would make a "tick tick, tick" sound but not start. I waited a few minutes and tried again and was able to get it to start, go in reverse and get back home. Once I got home it would not start again. Mechanic says it is the same issue and before, which was also part of a recall for this vehicle having to do with the fuel pump relay. I will be trying to tow this vehicle to the dealership for repair.

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