NHTSA Complaint #11614958 — 2016 CHEVROLET VOLT

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11614958
Vehicle 2016 CHEVROLET VOLT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Driving to work one morning, I noticed an engine light with a "Propulsion Power Reduced" on my 2016 Chevy Volt. Upon closer arrival to work, the car was behaving quite erratically with constant "Propulsion Power Reduced" errors on the dash. The A/C stopped blowing cold and immediately fogged up the front window, making me unable to see the road. After arriving at work, I could smell what could be described as a burning electrical smell coming from the vehicle, although no fires were seen. Upon checking diagnostic codes, the car had a list of codes pointing to the failure of the Battery Energy Control Module (BECM.) I researched the issue and discovered "N232432680 - Special Coverage Battery Energy Control Module Malfunction" listed by GM and the NHTSA. My Chevy Volt is within the model years (2016-18) and mileage (<150,000) for the special coverage warranty from March 2024. Upon checking with the local GM dealer, they said that my VIN is not included in the special coverage and I must pay out of pocket, even though I have the exact problem described in the warranty and my Volt satisfies other conditions (model year and mileage). I am scheduling a service appointment this week with the local dealer to formally diagnose and repair the issue.

Related Complaints for the 2016 CHEVROLET VOLT

Other ELECTRICAL SYSTEM Complaints

#11710913 Battery Energy Control Module Malfunction. It is a known issue with this system failing on the chevy volt. There is a...
#11711001 While I driving in the past week, a warning that "propulsion power reduced" appeared on my dashboard several times. T...
#11708756 The contact owns a 2016 Chevrolet Volt. The contact stated that while driving at an undisclosed speed and making a le...
#11676109 Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is R...
#11663558 •Vehicle lost power while driving on the highway at speed. The vehicle would not run with gas engine power or EV char...

Recent Complaints for the 2016 CHEVROLET VOLT

#11717029 ENGINE The engine light came on, but the car would run and so took it to the dealer. They determined that the EGR valve had ...
#11714210 FUEL/PROPULSION SYSTEM In May 2025, the EGR (Exhaust Gas Recirculation) valve failed on my 2016 Chevy Volt with approx. 60,000 kms / 40,000 ...
#11713581 FUEL/PROPULSION SYSTEM GM is not honoring coverage from N232432680 for CARB vehicles in non-CARB states. They have failed to tie CARB vehicl...
#11713581 UNKNOWN OR OTHER GM is not honoring coverage from N232432680 for CARB vehicles in non-CARB states. They have failed to tie CARB vehicl...
#11713506 FUEL/PROPULSION SYSTEM This vehicle has had multiple incidents of surging of the propulsion system both on battery power and when powered by...
Check any vehicle history by VIN - Free vehicle history report