NHTSA Complaint #11614935 — 2021 TOYOTA redundant SIENNA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11614935
Vehicle 2021 TOYOTA redundant SIENNA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

-Multiple instances recently of feeling like the car was accelerating or lurching forward lightly while I was braking - thought I was going crazy. Today however, the car very clearly lurched forward while I was braking coming into an intersection with my kids in the car. Checked my foot on the pedal, mats, etc. Will be taken to dealer on earliest appointment they have in 7 days. -If there was a car coming through that intersection, my family and I could have been T-boned due to the unexpected acceleration. -There are no warning lamps or messages active in the vehicle. -Symptoms likely started a few months ago, but the most severe instance was today, 9/16/2024. I finished driving my kids to soccer and while there I googled this and called my dealer. Apparently this is a known issue? -How can Toyota not notify owners of this serious issue? There needs to be a recall immediately. This is my family vehicle that we bought new just a few years ago, this is dangerous and absolutely unacceptable.

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