NHTSA Complaint #11614886 — 2017 CHEVROLET VOLT

The contact 2017 Chevrolet Volt. The contact stated that while driving approximately 55 MPH, the vehicle switched over from battery to fuel and a message was displayed that there was no fuel available. The exhaust gas recirculation (EGR) valve failure light illuminated, and the vehicle started decelerating. The contact pulled over to the side of the road and restarted the vehicle. The contact continued to drive at slower speeds. The vehicle was taken to the dealer where it was diagnosed that the propulsion power was reduced. The contact was informed that the battery energy control module needed to be replaced. The dealer later found upon further inspection that the EGR valve needed to be replaced but was not replaced. The contact stated that after having the repair completed the failure occurred approximately 3 times. The vehicle had not been returned to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 111,722.