NHTSA Complaint #11614635 — 2021 FORD MUSTANG MACH E
FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA
Complaint Details
| ODI Number | 11614635 |
| Vehicle | 2021 FORD MUSTANG MACH E |
| Component | FORWARD COLLISION AVOIDANCE: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The car is frequently but intermittently reporting a failure with the front camera: "Front camera fault Service required". When this happens, the adaptive cruise control and other ADAS are disabled, which is a safety hazard while driving the car, especially at highway speeds. This issue began very infrequently in March 2024 and now happens on the majority of trips when driving the vehicle. I took the car to a Ford service center for repair. They did a software update on the car and told me that they were sure that the update would fix the issue. The front camera fault re-occurred within a week after having the software update done.
Related Complaints for the 2021 FORD MUSTANG MACH E
Other FORWARD COLLISION AVOIDANCE: WARNINGS Complaints
#11706917
The backup camera and 360 view stopped working, and the reverse break assist is not available when placing the vehicl...
#11691351
Camera system that allows hands free driving, lane departure warning, collision warning and adaptive cruise control f...
#11689229
Going over any bump in the road greater than 2 inches in heigth causes the following: - Front Camera Fault Service Re...
#11681417
I was driving on the highway when the car gave me an error saying that the front camera is faulty and the collision w...
#11679923
Front Camera Fault Service not available. Pre-Collision Assist Not Available. These faults have been showing up for ...
Recent Complaints for the 2021 FORD MUSTANG MACH E
#11719257
ELECTRICAL SYSTEM
Vehicle experienced immediate loss of motive power while in motion at 45 mph after "Stop Safely Now" alert. This is a...
#11719257
POWER TRAIN
Vehicle experienced immediate loss of motive power while in motion at 45 mph after "Stop Safely Now" alert. This is a...
#11719257
UNKNOWN OR OTHER
Vehicle experienced immediate loss of motive power while in motion at 45 mph after "Stop Safely Now" alert. This is a...
#11716499
ELECTRICAL SYSTEM
After recall-related software updates were performed on my 2021 Ford Mustang Mach-E, the vehicle began experiencing r...
#11716499
FUEL/PROPULSION SYSTEM
After recall-related software updates were performed on my 2021 Ford Mustang Mach-E, the vehicle began experiencing r...