NHTSA Complaint #11614592 — 2019 KIA SPORTAGE

1) Vehicle is burning oil and engine is overheating quite fast. 2)Vehicle has stalled or shut off on its own during use 3) Kia dealership refused to address the specific issue due to car being out of warranty because of the mileage. They also wanted to run different tests not directly associated with the issue; Wants to do trial and error which is only creating a humongous bill for the customer. 4) Insurance was contacted and currently awaiting instruction at the present time this form is completed on September 14, 2024 11:35 AM MST 5)No warning lamps or messages appeared. Only found out about initial issue when vehicle was taken in for yearly inspection in accordance to state laws for Tag renewal at a local Pep Boys. The mechanic informed me that my vehicle had an engine recall, the vehicle is burning oil drastically, and that the vehicle will need a new engine. After this and Kia refusing to do anything, all my vehicle issues became worse(April 2024-Present). I must put oil every 1k miles now presently. I revisited Oil Changers multiple times for a top off before it was even time for an oil change. The mechanic also made it so my oil would burn slower but it did not work.