NHTSA Complaint #11614518 — 2023 TOYOTA HIGHLANDER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11614518
Vehicle	2023 TOYOTA HIGHLANDER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 1, 2024
Date Filed	September 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

On hot days the evap system does not function properly. You can visibly see gas fumes spewing from the filler neck area. The smell of gas inside and outside of the vehicle is horrible. It has caused headaches, nausea and dizziness to the passengers inside of the vehicle. It is extremely unsafe and Toyota doesn't know how to fix it. They are aware of the problem but refuse to remedy it. I personally know of 3 other highlanders doing the same thing. Not only is it a personal safety concern, it's also an environmental issue. This problem is with 2023 and newer highlanders and grand highlanders.

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