NHTSA Complaint #11614466 — 2018 AUDI Q7

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11614466
Vehicle 2018 AUDI Q7
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

There is rapid pecking noise / vibration when traveling during all right directional curves in the road. When I head in to a slight curve where the steering wheel only needs to be moved a few degrees to the right, the noise is such that I can feel it around the firewall and footwell of both driver and passenger side not to mention it is very loud and annoying. I notified Bill Jacobs BMW along with the brakes squealing while backing up) where I bought the vehicle and they said to take it to an Audi dealer. I went to Audi of Lexington KY and they were wanting to charge me over 8K to replace the exhaust. I did have the exhaust replaced and new front brakes completely replaced and the issue for both are still present. Very disappointed since I found TWO TSB's relating to my vehicle after paying so much for the work. There is a TSB for the Exhaust downpipe and mounts as well as a TSB for squealing brakes. Being told, all German cars have squeaky brakes is BS.

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