NHTSA Complaint #11614388 — 2015 VOLKSWAGEN PASSAT

The contact owns a 2015 Volkswagen Passat. The contact stated while attempting to activate the defroster, the defroster failed to operate as needed. The vehicle was taken to a dealer where it was diagnosed that the tubing of the heater core needed to be replaced. The vehicle was repaired but the failure reoccurred approximately 100 miles later. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.