NHTSA Complaint #11614259 — 2010 NISSAN XTERRA AIR BAGS

Complaint Details

ODI Number	11614259
Vehicle	2010 NISSAN XTERRA
Component	AIR BAGS
Date of Incident	September 1, 2024
Date Filed	September 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

After getting the air bag control module reprogrammed per the recall, I was on a dirt road and the rollover airbags deployed when they shouldn’t have. The dealership I got the recall done at is claiming the airbag system registered “rollover conditions”. When I asked what the conditions were they told me they were unable to provide them. I am concerned either their reprogramming didn’t fix the issue or that they never actually reprogrammed it. Either way my airbags deployed when I was no where near a roll over situation and luckily no one was injured in this instance

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