NHTSA Complaint #11614090 — 2023 FISKER OCEAN

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11614090
Vehicle 2023 FISKER OCEAN
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

-Failed: 12 V battery draining, defective screw assembly that holds the hood down, broken air vents. Inspection available upon request. -Put in multiple repair tickets/messages months ago with no response from Fisker. Phone # listed in recall mailer just rings and rings. Phone record show I've been on hold for 8+ hours total before giving up. -No inspection of components by Fisker or other service centers or insurance. What happened: -280+ miles of EV battery drained while we were on vacation for 10 days. Came home to dead battery. Bricked: unable to unlock car door or charge port. -Dangerous situation as I've read online of multiple people being trapped in their cars with electrical failure. -Called for Fisker Roadside Assistance, no response. Luckily we came up with the idea to call AAA days later. They came out and was able to jump start the 12 V giving enough power to open doors and charge port. (BTW, If my car had bricked while in the garage, it would not be possible for AAA to reach the hood screws if I'm parked up against a wall. This is a bad design) When done, AAA could not reinstall one of the screws due to faulty screw assembly that holds the hood down. We were told to reach out to the manufacturer. I have a fear for safety on the freeway as the hood might fly open (read online this has literally happened to others). No response from Fisker. -Also AC vents still not working. We live in southern CA and can't drive the car on hot days. Plus there is a fear of being trapped with no AC in the car. This would be a life-threatening situation. -Endless random error icons for ADAS, but with updates, these errors only come on once in a while now. It flashes quickly and I'm not able to read what the warnings say while I am driving. With weekly warnings we're unable to read, this could be dangerous. -Still waiting for car door and heat pump recall repairs to take place. Thank you for your help.

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