NHTSA Complaint #11614050 — 2018 FORD F-250

The contact owns a 2018 Ford F-250. The contact stated that the vehicle hesitated while starting after multiple attempts without warning. The contact stated that in most times the vehicle would start-up; however, there were times when the vehicle would not start-up. Due to the failure, the battery had been replaced four times. The vehicle had been taken to the dealer on multiple occasions, but the mechanics were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was also notified of the failure and acknowledged being aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 19,000.