NHTSA Complaint #11613859 — 2014 HONDA ODYSSEY

Repair required piston rings replacements. The vehicle was only 10 years old, 61,000 miles. This is coincidental with the ECO mode shutting down 3 cylinders. As you know, the 2014 model does not have (unlike current models) a special button for the ECO mode, as such, the driver has no control over the feature. While this is a hypothesis, this might have damaged the engine from overuse of remaining cylinders or malfunction of the ones that did not engage in the ECO mode. Research online indicated that other customers reported similar issues. I do not feel it's fair for a vehicle with 61K (sixty one thousand) mileage and 9.5 years old to break down considering the use and the care I have provided for the vehicle throughout its life. I am the original owner and serviced all needed maintenance at Honda or Acura dealerships (can be evident by records on CarFax), and used only Shell or Costco gasoline, never a cheap non-branded gas. The premium that Honda commands for its brand and its recognition failed with this major over $5,000 repair. Thank you!