NHTSA Complaint #11613787 — 2017 HYUNDAI TUCSON

The contact owns a 2017 Hyundai Tucson. The contact stated that while his girlfriend was driving approximately 50 MPH, the engine started knocking, and the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact stated that the engine was consuming one quart of oil every week. The vehicle was towed to an independent mechanic who determined that the engine was blown. The vehicle was towed to the local dealer, where it was diagnosed that the drive belt was frayed, the crank pulley was deteriorating, and that there was a misfire in cylinder #4. The catalytic convertor DTC code: P0240 was displayed, the exhaust was burned, and there was excessive oil consumption. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle. There was no assistance provided. The failure mileage was approximately 100,000.