NHTSA Complaint #11613663 — 2023 NISSAN ALTIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11613663
Vehicle 2023 NISSAN ALTIMA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My car has 33,214 miles on it. For no reason the alternator DIED ON IT. There was no warning on the dash of the vehicle. So the computer inside the vehicle did not give a warning that the electrical system for the alternator had died or that the battery had died. There’s no corrosion. There’s no shorts. I checked the fuses myself. This car has two sets of fuses one leads to the battery. The other one is for the infotainment center inside the vehicle. It’s not been tampered with. So there’s an issue with the computer system and how it registers errors to the dash of the vehicle also. That is a software issue. Whenever there is an issue with the engine, the computer system is supposed to register that to take it to get service or whatever. No warning ever came. An alternator is supposed to last 100,000 miles or better on a vehicle. So I’m stranded. I don’t have the tools to change out an alternator. But Nissan wants to collect my data to sell it. The tow truck just got here to give me a jump, so it’ll probably be towed to Nissan tomorrow to get it fixed. And it looks like a like I like she has to have a full bed for a tow. She can’t be towed like that. She has sensors and I don’t want her hurt.

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