NHTSA Complaint #11613553 — 2018 BMW X5

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11613553
Vehicle 2018 BMW X5
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Visibility issues are becoming more significant when the sun reflects from the dashboard onto the windshield. The black leather dashboard is separating along the base of the windshield revealing a white under side. This white reflects the sun and creates artifacts on the windshield visible in the drivers field of view. At the leather separates more and more, the distraction is getting worse and worse. The defective dashboard was reported to my local BMW dealer. I was told BMW will not cover it under warranty and the charge to replace the dashboard is over $5,000.00.

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