NHTSA Complaint #11613462 — 2018 KIA OPTIMA

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11613462
Vehicle 2018 KIA OPTIMA
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

My grandson was driving home last night on our Clay County West Virginia narrow unlighted road when his 2018 Kia Optima Headlights went out completely. He wrote that he was scared but finally was able to get lights back on before running off the road. Also, several nights while car is locked with one in the car: the headlights came on. He had to unlock the car and start it up to finally get the headlights off. The lights were off when he first entered the house. I have a service call set up for 09-27-24 with Dutch Miller Kia, but there is a $180.96 + tax diagnostic charge and then the cost to repair the situation. I see there are many NHTSA complaints on your website for this problem. Kia apparently has not issued a statement or recall. HELP!

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