NHTSA Complaint #11613346 — 2017 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11613346
Vehicle 2017 FORD F-150
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The air conditioner/heater has intermittently. Sometimes that air will blow cold but then becomes warm and sometimes the defroster takes more time than usual to warm up. The AC fans will come on high and continuously run if the AC is on. This hasn't worked properly since I purchased this used truck with a warranty from a Ford dealership. I have had it to the dealership on 2 occasions and no codes existed and they could not replicate the issue. This issue affects the ability to defrost and/or defog the windshield. During driving when the windshield gets clogged up because of the weather conditions it becomes hazardous to my passengers and myself. Ford because there were no errors codes or lights and they could not reproduce the issue returned the vehicle unfixed. I have had the vehicle to 2 repair shops and both indicated this is a known issue by Ford and they have issued a Technical Service Bulletin #22-2089 on 9 March 2022 acknowledging this issue but has failed to correct this issue.

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