NHTSA Complaint #11613305 — 2008 SMART FORTWO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11613305
Vehicle	2008 SMART FORTWO
Component	ENGINE
Date of Incident	September 1, 2024
Date Filed	September 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Mercedes-Benz USA has no service centers on Long Island,NY that might fix the recall issue. For a time they were the only Smart Car service provider after Smart Car dealers were abandoned. MB USA currently will not do the recall and offers no reasonable alternative. The issue is potential engine compartment/total vehicle fire due to compartment insulation failure. Offers no suggestions for doing the recall service except one MB dealer in CT at one time might be able; if I research them.

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