NHTSA Complaint #11613260 — 2014 FORD FOCUS UNKNOWN OR OTHER

Complaint Details

ODI Number	11613260
Vehicle	2014 FORD FOCUS
Component	UNKNOWN OR OTHER
Date of Incident	September 6, 2024
Date Filed	September 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I purchased a ford focus 2014 in 2018 and was told everything was OK with my car. Fast forward to 2024, my transmission is now slipping and making noise & shuddering when I drive. Ford refuses to fix my car because the extended warranty to fix the faulty transmission of the ford focus expired. I am now responsible to pay $4,000 if I want to replace it. I was not told that the car had any recalls when I purchased it. I don’t believe that I should be held responsible to fix it when the dual clutch transmission was a known problem with 2011-2017 ford focuses before I bought it. Please HELP to fix my issue. I feel as if I was scammed and no one can help me.

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