NHTSA Complaint #11613152 — 2021 TOYOTA HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11613152
Vehicle	2021 TOYOTA HIGHLANDER
Component	POWER TRAIN
Date of Incident	July 1, 2024
Date Filed	September 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Transmission/differential - Took my car in around 80k miles for a routine transmission service. I got my car back and it started making a whining noise when you accelerate. Never did I get a code, check engine light nothing. Took it back to get looked it since the sound never went away. I am being told it needs a new transmission. I was told my car transmission was too hot for them to even look at after sitting for 24hr parked! I have read and done a lot of research that this is a common issue and never has been recalled. Even a shortage now on transmissions with so many needing them now! My car is only 3 years old and won’t be covered.. this should have been recalled and or known to buyers before purchasing if it was known to have issues early 2021…

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