NHTSA Complaint #11612999 — 2025 BMW X7

A warning message appeared the following day after purchasing the car. The car stopped functioning while driving on the highway 70+ mph. The car started to shake violently and a-lot of alarms went off. I barely managed to pull over on the side of the interstate. I waited for 10 minutes before I could get the car to start again. I only had the car for 3 days. This problem persisted so I exchanged it for a different car. The X7 would turn off on its own and it kept doing the same thing putting me and my children in perilous situations. This message popped up multiple times before the car stopped functioning properly. “You can continue driving. Chasis function restricted. If the problem recurs, have it checked by your service center”. I did not feel safe in the vehicle especially with children in the car. I informed the dealership and sent them a picture of this warning and was told no one had heard of this warning. I was not able to take more pictures since I was on the interstate with heavy traffic. To avoid causing an accident, I was able to pull over safely by using my hazard ⚠️ light signal. Again, this car is NOT safe and now my kids and I have PTSD whenever we hear a warning signal on any car. I feel my safety and that of my children were put at risk by the manufacturer and dealer because they sold me the car even though there was a recall and no X7 were being sold due to this. It is my opinion that the dealer was more concerned with meeting it’s sales goal rather than keeping consumer and drivers alike safe. I tried to cancel the contract with the dealership but I am still waiting on the manager to get back to me.