NHTSA Complaint #11612993 — 2013 KIA SORENTO
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11612993 |
| Vehicle | 2013 KIA SORENTO |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was initially taken to the dealer to have the A/C unit repaired. After the A/C repair was performed on the vehicle, the contact stated that the vehicle stalled while driving at various speeds and while idling. The contact stated that prior to vehicle stalling, several unknown warning lights illuminated on the instrument panel. Upon investigation, the contact discovered Kia Voluntary Service Campaign: SC106 - 2011-2013, My Kia Sorento ECM Logic Upgrade, which the contact linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
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