NHTSA Complaint #11612820 — 2021 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11612820
Vehicle 2021 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Fuse box has a defect causing the AC blower motor to intermittently not work. Appears to be the result of loose connections between the fuse box and the fuse itself. The receptacle for the fuse is clearly burnt/melting, and appears to pose as a fire hazard as a result. The car is currently in the shop for repair on this part, but won't likely be fixed for a month+. I do have photos of the damaged parts, should it be requested. The car was taken into a Hyundai dealership for repair work in November 2023, and I was told the fuse had blown but that they fixed it. I was never told about the box appearing damaged/melting at that time, or this being a common problem. It worked again till July 2024. Car was just dropped off 9/3, due to backlog of cars at dealership. The only symptom of issue was the AC blower motor would stop working at random. It would turn back on/off while driving. This seems to be due to the loose connections between fuse box and fuse.

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