NHTSA Complaint #11612751 — 2011 FORD F-150

The contact owns a 2011 Ford F-150. The contact stated that there was rust on the side panels near the wheels and underneath. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined there was excessive rust on the subframe. There was no plug to drain the water. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was unknown. The VIN was not available.