NHTSA Complaint #11612734 — 2014 RAM 3500

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER issue reported to NHTSA

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Complaint Details

ODI Number 11612734
Vehicle 2014 RAM 3500
Component ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Date of Incident
Date Filed
Mileage 116,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2014 Ram 3500. The contact stated while driving 65 MPH, the "no turbo signal" warning light illuminated, and the vehicle shifted into LIMP Mode. The contact stated that the vehicle slowed to approximately 20 MPH on the highway. The contact pulled over and turned the vehicle off and detached the positive and negative battery terminals. The contact stated that he touched the ends of the cables and reconnected the terminals to the battery and was able to return to normal vehicle functionality. The contact stated that the failure was intermittent but occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo actuators needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 116,000.

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