NHTSA Complaint #11612588 — 2017 FORD F-150

The contact owns a 2017 Ford F-150. The contact stated that the vehicle made an abnormal rattling sound on cold starts. The dealer was notified of the failure and informed the contact that the failure was related to Ford Campaign Number: 21N03. The vehicle was not diagnosed or repaired. The contact stated that the cam phaser was previously replaced under an Extended Warranty coverage; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.