NHTSA Complaint #11612498 — 2024 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11612498
Vehicle 2024 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

-The front suspension half shafts or CV joints produce a known vibration through the accelerator pedal, steering wheel at 25-40 mph during cold starts for the first 3-5 minutes of driving. This is a factory new vehicle. The problem is regularly addressed on Tesla owner forums, noting it is present in all new Tesla Model S vehicles 2019 through 2024. -CV joint vibration is typically caused my misalignment that can ultimately lead to premature wear and failures in the suspension system and potentially the vehicle pulling to one side unexpectedly, potentially wobbling, and ultimately leading to a failure resulting in a potential impact with another object/vehicle. -Tesla Dealership acknowledged that the vibration concern is coming from the CV half shafts but did not have a solution and described the condition as a known issue that is just "inherent to high performance vehicles." In the past, TSBs were posted guiding users to lower the vehicle to reduce the misalignment, but it ultimately did not solve the problem. However, the TSB highlights/indicates that Tesla is aware of CV misalignment, which causes vibration.

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