NHTSA Complaint #11612381 — 2022 RAM PROMASTER

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11612381
Vehicle 2022 RAM PROMASTER
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 11,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

The contact owns a 2022 Ram Promaster. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while turning on the propane, there was a large cloud of propane forming underneath the vehicle. The contact became aware of NHTSA Campaign Number: 21V755000 (Equipment). The vehicle had been taken to the dealer where it was diagnosed that there was a propane leak. The dealer confirmed that parts for NHTSA Campaign Number: 24V436000 (Back Over Prevention) were not available, and the VIN was not included in NHTSA Campaign Number: 21V755000 (Equipment). The vehicle had not been repaired. The manufacturer was made aware of the issue and confirmed that the VIN was not included in NHTSA Campaign Number: 21V755000 (Equipment). The failure mileage was 11,000. Parts distribution disconnect.

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