NHTSA Complaint #11612191 — 2018 BMW X5

EME (ELECTRONIC MOTOR ELECT.) The vehicle is already at the service department of BMW in Puerto Rico. According to them, there was an EME failure. The warranty says the electrical system is covered under a warranty of 8 years or 60,000 miles. Neither of them has passed. The service department says the warranty is on the main battery, but the EME is part of the electrical system. They want to charge almost 20,000 for the replacement and adjustment of the system. This statement is unacceptable. It would put this vehicle which has been jealously taken care of in a total loss condition. It still owed 25000 dollars and the repair cost 20,000. It does not make sense and is not the only one with this situation. The problem is that it died in the middle of the road, Luckily there was not much traffic. It is very dangerous if it happened on the freeway, it could have caused a very bad accident. BMW should be liable for this damage and a recall should be performed.