NHTSA Complaint #11612139 — 2014 RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11612139
Vehicle	2014 RAM 1500
Component	SERVICE BRAKES
Date of Incident	March 1, 2024
Date Filed	September 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Beginning around March 2024: 1) The ABS, Towing, and E-brake dashboard lights stay on; and the Cruise Control stopped working. 2) The brakes and/or transmission locked up when I put the truck in Reverse. It made a noise like it was trying to respond but sort of dropped and locked up and would not move. This has happed a few times intermittently so mechanics have not been able to reproduce the problem. 3) The brakes grabbed to the left, brakes went soft, then I had to push harder. This has happened a few times. 4) My truck is large and heavy so it could really do some damage to other cars and endanger lives. I don’t drive it much for this reason causing me a lot of inconvenience. 5) The dealership and 2 local car repair shops scanned the problem. A lot of codes popped up - including the ABS Module and tire sensors. They said the module was unavailable and under review. They also said tracking down all the causes and completely resolving them would be trial and error as they replaced several parts including the ABS Module and sensors on all 4 tires. I cannot locate the repair shop receipts at present, but 1 shop (Decatur Auto Tech) was $258 on 3/19/2024. Landmark Dodge didn’t charge for the scan on 4/23/2024. They gave me a quote to replace the ABS Module of $1,294.71

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