NHTSA Complaint #11612031 — 2017 HONDA CR-V

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11612031
Vehicle	2017 HONDA CR-V
Component	UNKNOWN OR OTHER
Date of Incident	August 30, 2024
Date Filed	September 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

Gear shift button broke and came out of the shifter completely. I can not put the vehicle in gear and I am stranded. I contacted my local dealership and they acted like they have never heard of this being a problem. My vehicle had under 12000 miles and this happens. Of course it is a problem. The components broken brittle parts speak for the cheap plastic used in such a critical area. The cost of the repair shouldn't be a factor for recall. The number of people reporting this problem is a small percent compared to the many who have had the repair when it is clearly a manufacturers defect.

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