NHTSA Complaint #11612007 — 2014 FORD E-350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11612007
Vehicle	2014 FORD E-350
Component	ENGINE
Date of Incident	August 22, 2024
Date Filed	September 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

Carvana is attempting to sell this vehicle in Lehi, Utah. After speaking with the Ford dealership that worked on it for an “internal transmission repair” they told me the the vehicle’s engine is bad (full long block replacement is recommended and the dealership told me it’s dangerous) and needs a new engine. The previous owner was told this and then turned around and sold it to Carvana. I told Carvana this and they did nothing about it and it is still for sale. Please protect anyone looking to purchase this vehicle as it is not safe.

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