NHTSA Complaint #11611867 — 2013 BMW 528I

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11611867
Vehicle 2013 BMW 528I
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 96,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2013 BMV 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving 75 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the water pump had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.

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