NHTSA Complaint #11611751 — 2014 MERCEDES-BENZ GL550

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11611751
Vehicle 2014 MERCEDES-BENZ GL550
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 104,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The contact owns a 2014 Mercedes-Benz GL550. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with leaky exhaust valves. The dealer determined that the exhaust valves needed to be replaced. The vehicle was taken to an independent mechanic, where a similar assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under TSB Number: 10233794. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,000.

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