NHTSA Complaint #11611370 — 2012 FORD FUSION

The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed, the power steering assist warning light illuminated. The vehicle was slowly driven to the residence. The contact parked the vehicle and turned the vehicle off. The following day, the vehicle was started, and the power steering function was inoperable. The contact stated that the steering wheel had seized. The vehicle was towed to the dealer; however, the vehicle had not been diagnosed. The contact referenced NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.