NHTSA Complaint #11611288 — 2023 TESLA MODEL Y

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11611288
Vehicle	2023 TESLA MODEL Y
Component	AIR BAGS
Date of Incident	August 27, 2024
Date Filed	August 27, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

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