NHTSA Complaint #11611191 — 2022 HONDA ODYSSEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11611191
Vehicle 2022 HONDA ODYSSEY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

For approximately 1 year the collision mitigation braking system will intermittently activate even when no hazards or objects are present in front of the vehicle. This has happened regardless of speed or any other conditions and has even happened while accelerating. There are no lights or warnings that present before the system activates. This poses a hazard of losing control of the vehicle or potential causing a crash due to the unexpected and sudden braking. This problem is intermittent and does not happen every time the car is driving but has happened enough to bring the car in to the service center. The first time we were told they couldn't replicate the problem so they wouldn't look into it. The second time they acknowledged a know issue with their collision mitigation system and recommended the camera and radar be recalibrated at a cost of $850. For some reason this failure of the system is not covered under warranty. They also stated the calibration is not guaranteed to fix the problem.

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